Our Pledge

We will endeavour to provide an excellent cleaning service to all our clients

We will provide fully trained staff, and we will train all our staff in Health and Safety requirements, minimising any risk of accidents or cross-contamination.

With all our new customers we will discuss their specific cleaning requirements and agree a Cleaning Plan with them which will detail the areas to be cleaned, the type of cleaning required in each area and the scheduling for the cleaning in these areas. The plan will then be reviewed with the customer after 1 to 2 weeks and revised as necessary in order to optimise the cleaning provided.

For each of our existing customers we will regularly review their Cleaning Plan with them on a regular basis, at mutually convenient dates and times, in order to ensure that we at Emerald-Cleaning continue to supply an optimised and cost effective cleaning service to them.